The Basics
Fretstep
is a system in which players use value steps to climb
ladders and win coins.
No.
It is absolutely, and always will be free to become
a member of Fretstep. However, there may be certain
in app purchaces players can use the enhance the experience.
At
the present time, the age requirement for Fretstep membership
is 13 years old without parental consent. However, parents
are responsible for allowing children to use the parents'
accounts.
Yes.
From time to time Fretstep may run special offers and
contests for free merchandise.
Account Verification
Your
account may be verified through a series of steps which
is listed in your account "My Info" section.
No.
Only verified accounts will qualify for any applicable
prizes.
A
person may hold only ONE verifiable account. Fraudulent
accounts will be disqualified.
Purchases and Other Payments
For
products (shirts, hats, key chains, etc.) purchased
on Fretstep, there is a 30 day money back guarantee
minus a 25% restocking charge if the customer is in
possession of the item. For example, if you return a
shirt for which you paid $10, your refund amount will
be $7.50, which is paid through Paypal as soon as we
receive the returned item. The cost of returning the
item to Fretstep is at the customer's expense. A customer
may cancel a product order within 24 hours of purchase
(before the item is shipped) for full refund.
You
may track your product orders in the purchases section
in your account.
There
is no refund on services (create a club, advertising,
etc.) paid for on Fretstep. However, members may cancel
a FUTURE SERVICE order before the START DATE of the
EVENT, and such member will receive a full refund, which
will be detailed in the respective areas. For example:
future contests.
Your
payments will be collected using the latest and trusted
notable payment systems.
Games and Scores
Players
are ONLY allowed to play different types of games at
the same time. For example: player is allowed to play
a target game, along with a matchup game, along with
a regular game. Players may NOT play multiple games
of ONE particular type at the same time.
No.
At the present time, Fretstep does allow players to
create their own ladders. However, things change!
There
is no cut off time to play each game as the games are
not timed.
The
total amount of rounds available are currently set to
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